|Price range:||$0.25 - 0.87 per slot|
|Slots:||15 - 255|
|Trial period:||There is no trial version|
|Promo codes for CitadelServers:|
|Server location of game hosting:||Australia Sydney Canada QC Montreal France Paris France Strasbourg France Roubaix Germany Frankfurt Italy Milan Netherlands Amsterdam Poland Warsaw Singapore United Kingdom London United Kingdom Bristol|
|Payment cycle:||1,3,6,12 months|
|More details about CitadelServers|
|Mod support:||All Mods Supported Auto Updating Mods 1-Click Install & Update Mod Manager GUI|
|Customer support:||Ticket System Live Chat 24/7 Support|
|Notes:||Automatic Backups Switch Locations|
Ark Survival Evolved Dedicated Server Features
One click mod installs
Install mods on your server with one click straight from steam workshop
All DLC supported
We support all DLC expansions, maps, conversions and mods with ark.
Multi Server Clustering support
We support multi-server clustering support, link 2 or more servers together, for free. Travel between them seamlessly.
Ark API supported
We are one of few hosts that fully support Ark Server API, run scripts alongside your mods with one click installs.
ARK Graphical configuration tool
In our game control panel you can fully configure your server easily with sliders, just like ingame, no need to big text file editing!
Automatic Server and mod updating
Schedule automatic server and mod updates whenever you want, it can also detect if players are online, keeping you in the game!
We also do custom import\configuration work for a small fee if you need assistance building your perfect server
Instant Setup ( Get playing in minutes!)
ARK Remote Built-In
One-Click Mod/Plugin Install
Automatic mod updating
Mod/Custom Map Support
Update All Mods Function
FTP / File Manager Access
Option to password servers.
No Max Memory Limits or Throttling
Start/Stop/Reinstall your server at a click of a button.
Fast & Friendly Support via a ticket system.
Tutorials and articles in our Knowledgebase.
Scorched Earth DLC Supported
Whitelist server support
The Center and Custom Maps Supported
Schedule Backups, Server Updates and more
Last reviews about CitadelServers:
Horrible Customer Experience. 0 Stars if possible.
Long story short: We purchased an The Isle server through these guys. The server would not start with default settings. We sent in a support ticket, marked HIGH PRIORITY, and it took them a bit over 4 HOURS to respond with 'We fixed it.'
We were very unhappy with the experience, we moved to PingPerfect. They are a much more reliable company, and their support? 1000x better than these guys. Average response time for PingPerfect tickets? 1-2 MINUTES. Versus 4 HOURS for these guys.
Also, PingPerfect sent us multiple responses through the process of fixing the server. Citadel never even acknowledged the ticket until over 4 hours later when they said 'we fixed it,' and even then the server still didn't show for us.
They also SCAMMED us out of $50 USD. They refuse to refund us, and if we attempt a chargeback, they will charge us an additional 100 Euros. This is simply UNACCEPTABLE.
These guys should be going out of business with how horribly they're treating their PAYING customers.
I am keeping my name anonymous so they don't know exactly who we are as a community. I highly recommend going with PingPerfect, or any other highly rated community. PingPerfect gets a 9.3 or 9.4 out of 10 here on TrustPilot. These guys get less than half that.
It's obvious now how bad of a company they are. We don't want you to go through the same experience we did.
Citadel, if you read this, please, shut down your company. You are a huge scam and making a lot of people unhappy. I have shared this review and my bad experiences with 200+ people on my own community, and the OFFICIAL The Isle discord. Now many people have a warning to not use your services.
Awesome server and support
Awesome server and support. Chat agents are helpful and nice.
I was shocked.
At first I read the reviews and thought
"Oh god I made a mistake"
However, when I hit my first problem they actually helped me. Awesome staff members helped and explained how to do everything I couldn't figure out.
Don't always look at the bad reviews. They treated me great despite the bad reviews it has